Privacy Policy
General information
The purpose of our
web site's privacy policy is first and foremost providing you with information
mentioned in art. 13 (and other) of the regulation of European Parliament and
Council (UE) 2016/679 from the 27th of April 2016 regarding the protection
of natural persons in connection to processing of personal data and the free
movement of such data as well as the repeal of the UE directive 95/46/WE
(general directive about personal data protection), further called GDPR.
We assure you that
we take utmost care with the protection of your personal data, in particular we
assure you that the data collected is processed in accordance with the law;
only for designated, legally permitted purposes and not processed any further contradictory
to those purposes. Furthermore, we make sure all data collected is accurate
and adequate to the purposes for which it is processed, as well as kept in
a form which permits identification of the data subjects, for no longer
than is necessary.
In regards
to any and all issues connected to the protection of your personal
data you can contact us through e-mail vika@vikafurniture.co.uk
Data and and
administrator
The Administrator
of your data is Vikafurniture
The data we
process, has been provided by yourself during the process of registering your
account on our web site vikafurniture.co.uk
Personal Data
The primary reason
for the processing of your personal data is fullfiling all and any obligations
connected with the sale agreement between us, as well as handling of any
orders you have placed. Additionally, the law requires us to process your
personal data for tax and accounting purposes.
Furthermore, on
the basis of legitimate interes of Vikafurniture.co.ukwe process your personal
data for the following purposes:
1.
providing payment services
2.
providing web site
security and countermeasures against fraud and abuse;
3.
monitoring your
activity as well as all users of our web site for the purpose of developing and
improving its functionality, computing popular trends and interests as
well as needs of our users, also to inform you of products and special offers
you might be interested in;
4.
to conduct
marketing operations authorised by yourself, by contacting you through available
channels of communication, especially e-mail or telephone
5.
handling your
queries, especially those directed to the Customer Service Departament or sent
through the contact form when they are not directly connected with fullfilling
an agreement.
6.
setting up loyalty
programs, competitions or promotional campaigns;
7.
for the purpose of
data storage, for the duration required under law, as well as to ensure
accountability (for the purposes of demonstrating compliance with the law).
8.
conducting statistical analysis;
9.
debt
collection; handling litigation, arbitration and mediation;
If you consent to
it, we process your personal data for the purpose of:
1.
recording data in
cookie files, gathering data from web sites and mobile applications;
2.
setting up competitions
and promotional campaigns you can take part in;
You may give consent to the processing of you personal data or remove it at any time after logging in to our web site Vikafurniture.co.uk
In case of
concluding and fulfilling an agreement we process only the data without
which the given agreement could not be fulfilled. If the necessary data is not
provided, concluding and fulfilling the agreement will not be possible. That
includes the data we have to collect to comply with the law
(e.g. billing information, processing any complaints you submit);
In all cases when
you consent to the processing of your personal data, it is fully voluntary. If
you do not consent to have your data processed we will not take any action your
consent concerns.
You have the right to object to having you data processed, when the processing occurs on the basis of legitimate interest or for the purpose of statistics and your objection is supported by the circumstance you are facing;
YOUR RIGHTS TO PERSONAL DATA PROCESSING
We
guarantee the execution of your rights resulting from the general directive
regarding personal data protection GDPR, that is your right to access, correct
and delete your personal data, limit its processing, your right to
transfer them and not to be subject to automated decision-making
,including profiling, as well as the right to object against the processing of
your personal data.
You can
submit to us an application in regards to the extent of
rights concerning your personal data:
o
to correct
them (Data correction)
o
to remove
them (removal of any data processed wrongfully or provided on one of our web
services)
o
to limit
its processing (suspension of any and all operations on the data or a request
not to remove the data - in accordance with the request submitted);
o
to access
the data gathered (requesting information about the data processed as well as
requesting a copy of the data gathered)
o
to
transfer the data gathered to another data administrator or to yourself (to the
extent specified in Article 20 GDPR).
The
relevant application can be submitted to us at vika@vikafurniture.co.uk To ensure that
you are entitled to submit an application we can request additional data
that will allow us to verify the applicant.
The extent
of each of these laws and the circumstance in which you can exercise them is
defined by the law. Which of these you can exercise will depend on the legal
basis of our processing of your data and the purpose of such processing.
WHO HAS
ACCESS TO YOUR DATA
Our authorised
employees and associates, who have access to your personal data for the purpose
of fulfilling their duties.
Parties, we commission to perform services connected
with data processing we are authorised to perform - e.g. parties providing
analytic services, parties performing online polls, parties performing mailing
campaigns as well as advertising agencies.
Parties processing your data on our behalf - e.g.
sub-contractors, banks, tax advisers, law firms, courier services;
Authorities such as the Police, the Customs Chamber,
law enforcement in connection to any ongoing proceedings, parties conducting
debt collection activities in case of any arrears on your part etc.
Your personal data might
be transferred outside the European Economic Area, that is to Google LLC, on
the basis of adequate legal safeguards, which are the standard contractual
clauses regarding data protection approved by the European Commission.
STORAGE DATA PERIOD
1.
The storage period
for your personal data is connected with the purposes and the basis of its
processing. This means that your personal data is stored and processed as long
as is necessary for the purpose it was collected.
2.
If the basis for
the processing of your data is:
o
your consent – the
period lasts until you retract your consent or it becomes outdated (e.g. if the
consent was given in connection to a service we no longer perform);
o
necessity of
fulfilling an agreement - the data provided while making a purchase will be
stored until the agreement is fulfilled and the term of warranty
expires.
o
legal duty –
until the period required by the law expires;
o
fulfilling
legitimate interest – until such interest ceases
COOCKIES
Cookie
files (cookies) are inconsiderable textual information in the form of text
files, sent out by the server and saved locally on the visitor's computer (e.g.
on the hard drive of a PC, laptop or the memory card of a mobile device -
depending on what sort of device you are using). Detailed information regarding
cookie files, as well as its history can be found at
https://en.wikipedia.org/wiki/HTTP_cookie.
The
administrator can process the data saved in cookies while visiting the website
for the following purposes: a) identifying clients logged onto the website to
show they are logged in; b) saving products added to the basket for the purpose
of placing an order; c) saving data from the order forms, polls or log in
data for the web site; d) adjusting web site content for individual preferences
of the client (e.g. regarding colours, font size, web site layout etc.) as well
as optimization of use of the web site; e) conducting anonymous statistics
showing the ways in which the web site is used.
As a
standard most web browsers available on the market as a default
accept saving of cookie files. Every user has the opportunity to set the
conditions of use for cookies through settings of his web browser. That means
you can e.g. partially limit (e.g. time limit) or fully disable the option to
save cookie files - in the last case, however, it can influence some functions
of the web site (it can prove impossible to follow the registration process
util completion due to lack of option to save the basket content through
specific steps of the order process).
Detailed
information on how to change cookie settings or delete cookie files in
most popular browsers can be found in the help section of your browser or on
following sites:
o Chrome
o Firefox
o Opera
o Safari
The
administrator also processes anonymous performance data connected with
using the web site (socalled logs - IP address, domain etc.) to generate
statistics helpful with administering the web site. The data is collected on an
aggregated and anonymous basis, that is, it does not contain any
characteristics that identify the visitor of the web site. No third parties
have access to those logs
PROCEDURE FOR
CHANGING PRIVACY POLICY
Our offer will broaden with time. The technology, standards and
requirements for online trade will also change. Which means, that in future we
can, and sometimes will have to modify our privacy policy. With every change,
the new version of our privacy policy will appear on our website with an
appropriate notice and will be binding in its new form from the day a notice of
the change was given. Essential changes to the privacy policy will be
communicated directly through e-mail to the e-mail address provided by the
user.